Question 1

What types of claims does Decker Associates handle?

Accepted Answer

We specialize in property claims, both commercial and personal lines. This includes fire and smoke damage, water damage, storm and wind damage, theft, vandalism, and collapse. We also handle third-party property damage appraisals for disputed claims.

Question 2

What geographic area do you cover?

Accepted Answer

Our offices are strategically located to service all of New Jersey, the five boroughs of New York City, and Eastern Pennsylvania. Our Home Office is in Clark, NJ, with Branch Office in Manahawkin.

Question 3

How quickly can you respond to a new claim assignment?

Accepted Answer

We are equipped and prepared to respond seven days a week to losses of any size or complexity. For emergency and catastrophe situations, our team can mobilize within hours to begin the inspection and documentation process.

Question 4

What is the role of an independent adjuster?

Accepted Answer

An independent adjuster investigates insurance claims on behalf of insurance carriers. We inspect the damage, determine the cause and extent of loss, review policy coverage, prepare detailed estimates, and submit comprehensive reports to help carriers make fair claim decisions.

Question 5

How do I submit a new claim assignment to Decker Associates?

Accepted Answer

You can submit assignments via email to notify@deckerclaims.com or call our office at 973.258.9300. We accept assignments seven days a week and will confirm receipt and provide an estimated inspection date promptly.

Question 6

What information should I include when submitting an assignment?

Accepted Answer

Please include the policyholder's name and contact information, property address, policy number, date of loss, type of loss, and any specific client handling instructions or reporting requirements.